FAQ - Frequently asked questions

What sizes are the printwand wall coverings available in?

The minimum size is 10 x 10 cm. The maximum size is 150 x 300 cm. Please contact us if the size you require is not possible in the configurator. Together we will find a solution.

How do I measure correctly?

When installing without profiles:

We recommend deducting 6mm from the height and 6mm from the width per panel so that 3mm remains on all sides for sealing with silicone.

When installing with profiles:

Depending on which profiles you use in combination, pay attention to the dimension chains on the detailed drawings in the article and subtract the distance dimension accordingly.

Which materials are possible?

Our wall coverings are currently available - depending on the application - in two material forms:

3mm aluminum composite panel

An aluminum composite panel consists of two aluminum layers and a polyethylene core, which make our shower back walls particularly stable and waterproof.

- heat-resistant up to 80°

- easy to work with jigsaws, circular saws and crown drills

- suitable for indoor and outdoor use

3mm scratch-resistant acrylic glass

An acrylic sheet is a transparent plastic, also called PMMA. Acrylic glass itself is not initially scratch-resistant. However, the original Plexiglas optical HC we use has a very high scratch resistance.

- heat-resistant up to 80°

- can be processed with suitable jigsaws, hand-held circular saws and crown drills

- suitable for indoor use

Are the panels waterproof?

Yes, both our aluminum composite panels and our acrylic glass panels are waterproof. Of course, proper silicone sealing of the panels is also important.

Can you also use your own photos?

Yes, we can also produce your personal motifs as wall coverings. Please note, however, that your image should have an appropriate resolution for the sometimes quite large areas.

Can the motif also be customized?

Yes, within our means we can edit our or your motifs. We've already moved lighthouses, added family members or removed distracting elements in the background. When combining two different motifs, the colors can be harmonized, etc. Talk to us and we will explain the options and possible additional costs to you.

Can more than 5 panels be made from one motif?

Yes, this is possible depending on the motif.

Can slopes, cutouts or holes for fittings also be taken into account?

Yes, select the CNC cutting option and send us a dimensioned sketch so that we can take your individual wishes into account. After your final approval, the panels are then cut to size for you in our CNC machining center.

What surfaces can the wall coverings be attached to?

You can attach our panels to almost any stable surface. The surface should always be clean, dust-free and free of fats and oils. Soap residue or other contamination should also be removed in advance.

In wet areas, we recommend waterproofing and priming the subsurface underneath our panels.

Nano sealings / lotus effects & other miracles

You receive wall coverings from us using the direct printing process. The printing technology used results in a water and dirt-repellent effect. We think it's ambitious to talk about a nano-sealing or a lotus effect - as some market competitors do. Our recommendation: Order a sample and see for yourself!

How can the wall coverings be cleaned?

For cleaning, only use a soft cotton cloth and gentle detergent. Alternatively, you can also use a rubber squeegee. Do not use rough sponges or solvent-based cleaning or scouring agents.

How are the wall coverings delivered?

We deliver our goods in the local area using our own vehicles. We will contact you directly after completion to arrange a delivery date.

In addition, shipping is carried out by a freight forwarder. They will also contact you before delivery. We send smaller packages via parcel service.

Can the goods also be picked up?

Of course, you can also pick up the goods from us after completion. Please contact us about this. We will then of course waive the shipping costs for you.

What is the production/delivery time?

The production time is approx. 7 working days from approval of your individual print preview.

The subsequent delivery takes approx. 2-3 working days within Germany. Delivery times abroad may vary.

Which countries can delivery be made to?

We currently deliver within Germany and most European countries. If your target country cannot be selected, please contact us.

What packaging and shipping costs should I expect?

Packages:

Germany: €6.90

Austria, Belgium, Netherlands, Luxembourg: €15.90

Bulky goods:

Germany: €49.90

Austria, Belgium, Netherlands, Luxembourg: €69.90

What guarantee is there on printwand wall coverings?

If the colors of the plate fade or fade within 5 years of the date of purchase, you will receive a free replacement for the plate. The guarantee assumes that the panel was installed correctly and the care instructions were followed. See: How can the wall coverings be cleaned? In addition, the panels must not be exposed to strong mechanical stress. Damage caused by pointed or sharp-edged objects must be avoided.